Bank of America, headquartered in Charlotte, N . C . is a banking giant. As a big bank, second in holdings only to JP Morgan Chase, Bank of America draws in numerous clients because of the huge variety of locations and the huge providing of services of items. Some customers seek out big banks like Bank of America for the feeling of security; others turn out to be clients automatically as bank of america customer service gobbles up other institutions like Merrill Lynch and FleetBoston Financial Corp. Many clients are drawn to the competitive rates of Bank of America and others are lured in by special on the internet deals and gifts. So Bank of America has more than 53 million customers including people and companies but are Bank of America clients “happy customers?
Bank of America’s Extensive Goods are a Plus
Bank of America is not any question a complete services bank offering about any monetary product a financial consumer could wish including checking accounts, savings profiles, house financial loans, school loans, car loans, business loans, certificates of down payment, bank cards, brokerage firm solutions and much more.
Bank of America’s Customer Service Choices:
Bank of America has branches generally in most medium to big metropolitan areas in america. They also have a website, bankofamerica.com, for account access and bill pay. The website also provides an array of customer support phone numbers.
Can Clients have a “Happy Food” in a Super-size Bank?
Most consumers are pleased with the selection of items available from bank of america. Individuals with great credit have found it easier to have aggressive rates. Numerous have taken benefit of short-term low rates, created at least the minimum payments punctually and paid off the balance before the rate skyrocketed. These are the happy clients.
Whilst the items are huge as well as the prices are competitive, many customers share the same tales of customer care concerns. Unhappy customers are blasting out in forums about negative encounters with phone calls to Bank of America customer care repetitions.
Our personal experiences with Bank of America have included calls leading to long keeps, many exchanges, uncertain concerns and customer service reps that appear to need to pass through us away.
On the other hand, our experiences with all the Bank of America internet site have already been positive. It is possible to accessibility, user friendly and fast.
Bank of America even offers numerous cash incentives to bring in new customers. As with all fine print out, with bank of america corporate address you’d better read it very carefully. For instance, a $50.00 money gift for opening up a brand new accounts will only be created 50 days later on bdftup occasionally regular charges lessen the “gift” before you have it.
Bank of America lately declared Brian Moynihan as the new Chief executive officer. Moynihan admits, “There exists a large amount of work to accomplish, and I’m prepared.”
Bank of America has an remarkable variety of services and products but unfortunately, many customers just really feel like a amount, rather than a really high one, when confronted with this big bank.